The school has closed. We cannot stress enough that keyworker children should ONLY attend the CHAT Primary Hub School at Kingfisher Hall if it is absolutely necessary and you have NO OTHER OPTIONS. If we can support you please see our Helping Families web page. Take care - our families are very special to us. #StaySafe

Policies

Parental concerns

We do our best to resolve any concerns that may arise quickly and informally.

Sometimes just a discussion with with your child's teacher can resolve any queries or worries that you may have.

Our senior staff are also available to help you if necessary.

In the very rare event of an unresolved concern, the Academy also has a formal Complaints Procedure.

Please post your completed and signed Complaint Form, or drop it in by person, to the Academy Office, where it will be processed and responded to accordingly.

Data protection policy, privacy notices and related documents

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